Last Updated: 3 Aug, 2024
At Mol9, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website, www.mol9.co.uk, and use our services.
1. Information We Collect
a. Personal Information
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username and password for accessing our services.
- Billing Information: Credit card details and billing address (processed securely).
b. Non-Personal Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the site, and other analytical data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To create and manage your account, process transactions, and offer customer support.
- To Improve Our Services: To analyze usage patterns and improve our website and services.
- To Communicate: To send you updates, newsletters, and marketing communications.
- To Ensure Security: To protect against fraud, unauthorized access, and other security issues.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Companies that perform services on our behalf, such as payment processing and data analysis.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, sale, or reorganization of our business.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance User Experience: Remember your preferences and improve website functionality.
- Analyze Performance: Track website usage and gather analytical data.
You can manage cookies through your browser settings. However, disabling cookies may affect your experience on our site.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- Access and Update: You can access and update your personal information through your account settings.
- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
- Delete: You can request the deletion of your personal information by contacting us at info@mol9.co.uk.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at info@mol9.co.uk.
